Daily Operations Workshops Description and Overview
Creating your it for daily operations

Six Workshops Weekly Topics

1. Customer Data gathering
2. Customer Communications
3. Building Estimates for Profit
4. Production and Technician Communication
5. Delivery of the Vehicle Service Experience
6. Making Every Car Count

We will collectively write and document during the workshops an Overall SOP for Daily Operations plus an SOP for each weekly topic. When the six week workshops are over you will have 7 - SOPs written for implementation! All workshops will be digitally recorded and stored in the archives at www.turnaroundtour.com plus all corresponding documents and the Power Point presentation used during workshops. So if you miss a workshop or just want to share or listen again, great news they are available!

In Summary:
Six 50 minute classes at 11:00 AM CST
Collective Knowledge sharing and SOP construction
7 - SOPs Standard Operating Procedure Written
Archive Library and Corresponding Documents